 The rap against business applications is that while they've been able to successfully manage transactions — to get information in — it's too hard extract meaningful information — to get true business intelligence out — for smarter decision making and business improvement. NetSuite has inverted the information pyramid, putting business intelligence at the top with Dashboards for at-a-glance intelligence, saved searches and report snapshots for ad hoc intelligence, and rich reporting for strategic intelligence.
NetSuite's new Key Performance Indicator (KPI) Scorecards supports management by objectives and goals, allowing a company to manage its entire business based on one comprehensive set of cross-organizational business objectives. It also provides individual employees with visibility into goal-specific metrics that contribute to those objectives. For example, you can align your teams to support sales and financial goals within departments and across the corporation with a KPI scoreboard posting the basics in leads and orders, and then drilling down to track efficiency with lead conversion to opportunities, opportunities to sales, and through cost of sales periodically (days, weeks, months, more). From here you might further present cash flow, net profit/loss, and cash balance. All of these can be measured as achievement and delta versus against plan. With KPI Scorecards, NetSuite is the first and only business application to provide a real-time, at-a-glance view of the overall health of the corporation. Highly configurable, KPI Scorecards allows comparison in multiple dimensions — between different KPIs or between different date ranges of the same KPI (e.g. This Week, Month, Quarter, Year) within one portlet on your Dashboard. A new type of comparison is also available to provide relative measurement — Ratio or Variance — against KPIs. This new type of KPI compares one KPI to another, and displays either the Absolute difference or the Percent difference.
|
